What do we do? | CRIF Digital

Customer Experience
Benefits

REMOTE IDENTIFICATION

REMOTE IDENTIFICATION MADE AS EASY AS TAKING A SELFIE

I opened a bank account in just 5 minutes from the comfort of my couch!

Registration made easy with a fast and secure 100% digital process, allowing customer to sign up any time, any place. All that's needed is an ID document and selfie. The rest is pure automation.

THE BENEFITS OF REMOTE IDENTIFICATION

Smooth onboarding process
Strong user experience
No fraud risks
Higher conversion rate
Reduced operating costs

Increased productivity
Faster time to yes
Increased customer satisfaction
Single access to connect all banks

Remote Identification

Digital Document Acquisition

KYC & Anti-Money Laundering

Customer Experience
Benefits

Loan Origination

APPLY FOR A BANK PRODUCT IN THE BLINK OF AN EYE

I didn’t know I could apply for a loan without dealing with the paperwork

Customers can submit an entirely paperless and automatic application and get assessed in a real time.

THE BENEFITS OF E2E RISK ASSESSMENT

Instant profiling
Full automatization
Reliable scores and evaluation with CRIF's 30+ years experience
AI driven
Full A2A connectivity for seamless, omnichannel experiences

Cost optimization
Flexible infrastractures (on prem vs Cloud)
Dynamic workflow
Solution modularity

Digital Document Acquisition

Customer Experience
Benefits

Decision as a Service

GET A RESPONSE FROM THE BANK IN REAL TIME

I got an answer about my mortgage in no time!

The assessment is accurate and fast because of access to the customer's overall financial situation, including Cross Border Data. That means quicker, more specific feedback to those applying for products and services.

THE BENEFITS OF QUICK ASSESSMENTS

Cloud based service
Access to Cross Border Data
Omnichannel solution
Full transactional model
Cost optimization and ready to go solution

Dynamic workflow
Volume based

Cloud based service

Access to Cross Border Data

Customer Experience
Benefits

Customer Management

Know your SME and Retail customers with a tool that boost Risk and Marketing capabilities

Finally I can be in control of my customers portfoglio!

Support SME customers with a tool that enables opportunities in the blink of an eye.

The benefits Customer Management

Track the dynamics of portfolio risk
Manage clients exposure based on risk
Increase marketing campaigns redemption
Reduce attrition on high value customers
Take instant decisions leveraging customers granular segmentation

Customer Experience
Benefits

EXPENSE MANAGEMENT & PLANNING

FINANCIAL COLLECTION SOLUTIONS

Now I can finally pay my installments on time!

Identify risks and move ahead with warnings and debt collection request.

THE BENEFITS OF COLLECTION

Improved customer engagement for timely payed installments
Seamless integration with all systems
Better and faster interaction time
Valuable insights into debtor conditions and statuses

Access to Accounts

Contact management and debt tracking system

Dedicated app for onsite collection agents

Customer Experience
Benefits

EXPENSE MANAGEMENT & PLANNING

FINANCIAL MANAGEMENT SOLUTIONS

Now I can finally keep track of my spendings

PFM and BFM collect all the information needed for customers to know how they are spending and investing their money. Tools and features such as the categorization of spending, budgets, and saving goals make money management a reality.

THE BENEFITS OF EXPENSE MANAGEMENT & PLANNING

Improved customer engagement and retention
Seamless integration with all systems
Better and longer interaction time
Valuable insights into customers’ needs
Smarter insight-based business decisions

Access to Accounts

Categorization Engine

Personal Financial Management